Toronto Public Library continues to be well-loved and well-used by Torontonians. 2014 was our busiest year since 2005, with growth in many areas including borrowing of ebooks and other digital materials, wireless sessions, website visits and program attendance.
This increased use illustrates the importance of digital content and self-service transactions to customers. Growth in program attendance reflects the library's role in providing experiential learning, free entertainment and leisure opportunities, and access to information in all its forms. Programs offer residents of all ages the opportunity to meet, network and learn from professionals and community experts on a range of topics while building community capacity and social connections.
Significant accomplishments are highlighted in the four priority areas outlined in the strategic plan:
2014 Performance Measures
2014 was a successful year for Toronto Public Library with residents' use of library services making it the busiest year since 2005.