Getting Started with Brainfuse

Brainfuse is an eLearning platform offering online homework help with professional tutors. Tutors are available to help with Math, Reading, Science, Social Studies, History, Geography and Language Arts for students in grades K-12. French-speaking tutors are available. Students communicate with tutors using an interactive whiteboard to write, draw, copy/paste text or images relating to homework problems.

Creation of a personal account is not required to get live homework help.

What You Need

To Use Brainfuse Online Tutoring Help (HelpNow) on a Computer:

  1. Access Brainfuse HelpNow
  2. Select "Live Tutoring"
  3. Select your grade and subject
  4. Click "Get Live Help" to enter the online classroom; you will be connected with a tutor who will provide online assistance

Frequently Asked Questions

When is Brainfuse available?

Brainfuse is available every day from 2:00 p.m. to 11:00 p.m., excluding holidays when the library is closed.

How are the tutors selected?

Tutors are screened, hired and managed directly by Brainfuse. They are professional tutors, graduate students and college faculty members. Only tutors with proven backgrounds in tutoring/teaching in their respective fields are hired by Brainfuse. Over 80% of tutors have a Master’s degree or Ph.D. in their field. Brainfuse regularly reviews and updates its tutor recruiting, training and monitoring procedures.

Do I need to create an account with Brainfuse?

You only need to create an account if you would like to:

  • save your homework help session
  • use the Brainfuse HelpNow iOS or Android app
  • submit a writing assignment for review/feedback
  • use the SkillSurfer section
  • submit a homework question to get help without connecting to a live tutor
Can I use Brainfuse on a library computer and from home?

Yes. Brainfuse is available from home and the library. On public library computers, the Brainfuse whiteboard feature works best using the HTML5 version which is the default. If you are using Brainfuse from home, you will need to enter your library card number and PIN.

Can I use Brainfuse on my phone or tablet?

Yes. There are Brainfuse apps for iOS and Android. You will need to create an account with a username and password on a desktop computer first. The Brainfuse HelpNow whiteboard does not display well on smartphones due to the small size of the screen.

How can I get help writing a paper?

HelpNow offers a Writing Lab to help students with organizational structure, fluency, and coherence of ideas and style. Create a personal account with a username and password on a desktop computer. Upload and send your paper to a tutor and receive feedback. The purpose of the service is not to write or edit papers but to help students better organize and present their thoughts. Go to your Message Centre to see the suggested changes. You can expect to receive feedback within 24 hours.

What is SkillSurfer?

SkillSurfer includes lessons, quizzes and practice tests aligned with the Ontario curriculum to help students master academic concepts.

What is the Language Lab?

The Language Lab allows you to connect with a live tutor to help you learn French or Spanish.

What is LEAP?

Leap is a diagnostic test center with study lessons.

What is Flashbulb?

Flashbulb allows you to create your own interactive learning games, quizzes and flashcards as study tools. Note: Existing FlashBulbs created by other students may include content that is out of date.

Are there services available for adult learners?

The Adult Learners section provides support in areas such as core skills building, career and resumé resources. You will need to create an account to use this section.

What is eParachute?

eParachute offers a career-related quiz to help discover your strengths to map out a future career. Note that salary information and job listings are U.S. based.

Do I have to complete the survey that comes up at the end of my session?

The survey after the homework help session is completely optional. It is used to gather feedback on the homework help provided. Close the window or leave everything in the boxes blank to skip the survey.

How can I get more help using Brainfuse?