Management Staff
To learn about Toronto Public Library's internal structure, please see our organizational charts (PDF)
- Branch Operations & Customer Experience
- Collections & Membership Services
- Communications, Programming & Customer Engagement
- Finance
- Human Resources
- Information & Technology Services
- Policy, Planning & Performance Management
- Service Development & Innovation
- Enterprise Projects and Facilities Management
- City Librarian's Office
- Toronto Public Library Foundation
Branch Operations & Customer Experience
Responsible for all aspects of the operations of the 100 branches, including: the delivery of public service programs and services, and the delivery of a superior Customer Experience at every point of need along the customer's journey.
Moe Hosseini-Ara
Director, Branch Operations & Customer Experience
Email: branchoperations@tpl.ca
Phone: 416-397-5944
Elizabeth Malak
On special assignment
Email: emalak@tpl.ca
Phone: 416-394-1005
Heather Mathis
Manager, Divisional Support & Resource Planning
Email: hmathis@tpl.ca
Susan Martin
Manager, Capital Planning & Implementation
Email: smartin@tpl.ca
Branches
To view our full list of branch hours and addresses, visit our A-Z list of branches.
To get in touch with any of our branches:
- Send us an email
- Chat online with library staff or
- Call Answerline at 416-397-5981
Albert Campbell / Cedarbrae / Malvern Area
Eda Conte-Pitcher
Area Manager for Albert Campbell / Cedarbrae / Malvern Area
Email: econte@tpl.ca
Phone: 416-396-8973
Sung-Min Han
Library Service Manager for Albert Campbell District - Albert Campbell, Cliffcrest, Guildwood, Morningside, Port Union, Taylor Memorial
Email: smhan@tpl.ca
Phone: 416-396-8609
Sara Tavakolian
Library Service Manager for Cedarbrae District - Bendale, Cedarbrae, Eglinton Square, Kennedy/Eglinton, McGregor Park, Scarborough Civic Centre
Email: saratavakolian@tpl.ca
Phone: 416-396-8858
Harman Malhi
Library Service Manager for Malvern District - Burrows Hall, Goldhawk Park, Highland Creek, Malvern, Woodside Square
Email: hmalhi@tpl.ca
Phone: 416-396-8857
Albion / Maria A. Shchuka / York Woods Area
Sarah Bradley
Area Manager for Albion / Maria A. Shchuka / York Woods Area
Email: sbradley@tpl.ca
Phone: 416-394-5143
Elton D'Costa
Library Service Manager for Albion District - Albion, Humber Summit, Humberwood, Northern Elms, Rexdale, Weston
Email: edcosta@tpl.ca
Phone: 416-394-5182
Naomi Fisher
Library Service Manager for Maria A. Shchuka District - Evelyn Gregory, Jane/Dundas, Maria A. Shchuka, Mount Dennis, Oakwood Village Library & Arts Centre
Email: nfisher@tpl.ca
Phone: 416-394-1022
Young Lark Jin
Library Service Manager for York Woods District - Black Creek, Downsview, Jane/Sheppard, Woodview Park, York Woods
Email: yjin@tpl.ca
Phone: 416-395-5989
Agincourt / Barbara Frum / Fairview Area
Michelle Alleyne
Area Manager for Agincourt / Barbara Frum / Fairview Area
Email: malleyne@tpl.ca
Phone: 416-395-5788
Ashley Sealy
Library Service Manager for Agincourt District - Agincourt, Brookbanks, Bridlewood, Maryvale, Steeles
Email: asealy@tpl.ca
Phone: 416-396-8957
Lindsay Timmins
Library Service Manager for Barbara Frum District - Amesbury Park, Armour Heights, Barbara Frum, Centennial, Forest Hill
Email: ltimmins@tpl.ca
Phone: 416-395-5444
Melissa Scott
Library Service Manager for Fairview District - Ethennonnhawahstihnen', Fairview, Hillcrest, Pleasant View
Email: mscott@tpl.ca
Phone: 416-395-5733
Bloor/Gladstone / Brentwood / Richview Area
Jan Dawson
Area Manager, Bloor/Gladstone / Brentwood / Richview Area
Email: jandawson@tpl.ca
Phone: 416-394-5005
Eva Lew
Library Service Manager for Bloor/Gladstone District - Bloor/Gladstone, Dufferin/St. Clair, High Park, Parkdale, Perth/Dupont, St. Clair/Silverthorn
Email: elew@tpl.ca
Phone: 416-393-7408
Tara Mendez
Library Service Manager for Richview District - Alderwood, Eatonville, Elmbrook Park, Long Branch, New Toronto, Richview
Email: tmendez@tpl.ca
Phone: 416-394-5147
Lisa Moran
Library Service Manager for Brentwood District - Annette Street, Brentwood, Humber Bay, Mimico, Runnymede, Swansea Memorial
Email: lmoran@tpl.ca
Phone: 416-394-5252
Don Mills / Pape/Danforth / S. Walter Stewart Area
Eda Conte-Pitcher
Area Manager for Don Mills / Pape/Danforth / S. Walter Stewart Area
Email: econte@tpl.ca
Phone: 416-396-8963
Luidmila Cibic
Library Service Manager for Don Mills District - Don Mills, Flemingdon Park, Locke, Thorncliffe, Victoria Village
Email: lcibic@tpl.ca
Phone: 416-395-5844
Jennifer Sloane
Library Service Manager for Pape/Danforth District - Beaches, Gerrard/Ashdale, Jones, Pape/Danforth, Queen/Saulter, Riverdale
Email: jsloane@tpl.ca
Phone: 416-393-7649
Leah Rucchetto
Library Service Manager for S. Walter Stewart District - Danforth/Coxwell, Dawes Road, Main Street, S. Walter Stewart, Todmorden Room
Email: lrucchetto@tpl.ca
Phone: 416-396-3811
Lillian H. Smith / Northern District Area
Leesa Tossios
Area Manager for Lillian H. Smith / Northern District Area
Email: ltossios@tpl.ca
Phone: 416-393-7691
Thomas Krzyzanowski
Library Service Manager for Lillian H. Smith District - College/Shaw, Davenport, Fort York, Lillian H. Smith, Palmerston, Sanderson
Email: tkrzyzanowski@tpl.ca
Phone: 416-393-7641
Claire Argyropoulos
Library Service Manager for Northern District - Deer Park, Leaside, Mt. Pleasant, Northern District, Wychwood
Email: cargyropoulos@tpl.ca
Phone: 416-393-7643
Jonathan Demers
Library Service Manager for Yorkville - City Hall, Parliament, St. James Town, St. Lawrence, Spadina Road, Yorkville
Email: jdemers@tpl.ca
Phone: 416-393-7642
North York Central Library
Kim Huntley
Area Manager for North York Central Library
Email: khuntley@tpl.ca
Phone: 416-395-5550
Erin Anderson
Library Service Manager, NYCL Departments
Email: eanderson@tpl.ca
Phone: 416-395-5648
Gary Sherman
Library Service Manager, Readers, Youth & Children's Services
Email: gsherman@tpl.ca
Phone: 416-395-5929
Toronto Reference Library
Colin Olford
Library Service Manager, Access/Information Commons/Interlibrary Loan/Digital Innovation Hub
Email: colford@tpl.ca
Phone: 416-393-7129
Nancy Duncan
Manager, Humanities & Social Sciences/Language & Literature/User Education (temporary)
Email: nduncan@tpl.ca
Phone: 416-393-7017
Siobán Linnen
Library Service Manager, Answerline, Arts & Business, Science & Technology/Intellisearch
Email: slinnen@tpl.ca
Phone: 416-393-7184
Collections & Membership Services
Champions Torontonians' free access to diverse and responsive library materials in all its forms by selecting, purchasing, cataloguing, processing and distributing library materials into the hands of our customers.
Lisa Radha Vohra
Director, Collections & Membership Services
Email: lvohra@tpl.ca
Phone: 416-395-5506
Matt Abbott
Manager, Collection Development
Email: mabbott@tpl.ca
Phone: 416-395-5503
Carmen Ho
Manager, Membership & Circulation Services
Email: cho@tpl.ca
Phone: 416-395-5620
Diana Weisser
Manager, Bibliographic Services
Email: dweisser@tpl.ca
Phone: 416-393-7640
Matthew Blacquiere
Manager, Mobile Library Services & Logistics
Email: mblacquiere@tpl.ca
Phone: 416-393-7773
Roman Svab
Manager, Distribution Services
Email: rsvab@tpl.ca
Phone: 416-395-0846
Communications, Programming and Customer Engagement
Responsible for corporate print & online communications, marketing and brand management, premier programming, content strategy and editorial, media and stakeholder relations, issues management and advocacy on key issues.
Linda Hazzan
Director, Communications, Programming & Customer Engagement
Email: lhazzan@tpl.ca
Phone: 416-393-7214
Ana-Maria Critchley
Manager, Communications & Stakeholder Relations
Email: amcritchley@tpl.ca
Phone: 416-393-7212
Brian Francis
Manager, Marketing Communications & Creative Services
Email: bfrancis@tpl.ca
Phone: 416-393-7511
Gregory McCormick
Manager, Cultural & Special Events Programming
Email: gmccormick@tpl.ca
Phone: 416-393-7098
Liza Cooperman
Manager, Content Strategy & Editorial
Email: lcooperman@tpl.ca
Phone: 416-393-6279
Finance
Responsible for development & oversight of $200+ million annual operating budget, $40+ million capital budget as well as procurement, accounting, payroll, leases and contract administration.
Howard Balter
Director, Finance & Treasurer
Email: hbalter@tpl.ca
Phone: 416-397-5946
Harvey Mooradian
Manager, Tenants & Leases
Email: hmooradian@tpl.ca
Phone: 416-393-7018
Deepak Sharma
Manager, Budgets & Finance Reporting
Email: dsharma@tpl.ca
Phone: 416-393-7003
Susie Mahendran
Manager, Procurement & Contracts
Email: susiemahendran@tpl.ca
Phone: 416-393-7033
Wayne Lam
Manager, Accounting & Payroll
Email: wlam@tpl.ca
Phone: 416-393-7203
Human Resources
Leads Toronto Public Library's people and equity functions including human resources, employee experience, labour relations, equity and inclusion, accessibility, health and safety, emergency planning and staff training and development.
Brian Daly
Director, Human Resources
Email: bdaly@tpl.ca
Phone: 416-395-5850
Elaine Lau
Manager, Operations for Human Resources
Email: elau@tpl.ca
Phone: 416-395-5861
Louise Reimer
Manager, Human Resources
Email: lreimer@tpl.ca
Phone: 416-395-5884
John Argiropoulos
Manager, HR Systems, Data & Analytics
Email: jargiropoulos@tpl.ca
Phone: 416-395-5853
Narina Nagra
Manager, Equity and Inclusion
Email: nnagra@tpl.ca
Phone: 416-395-5852
Darren Cooper
Manager, Accessibility
Email: dcooper@tpl.ca
Phone: 416-393-6236
Nic Manson
Manager, Workplace Health, Safety and Wellness
Email: nmanson@tpl.ca
Phone: 437-788-6107
Margo Till-Rogers
Manager, Welcoming Spaces
Email: mtillrogers@tpl.ca
Phone: 437-776-4396
Information & Technology Services
Champions the advancement of Toronto Public Library's digital vision and delivers innovative, reliable and valued information and technology solutions to enable TPL's service delivery and strategies directions.
Steve Till-Rogers
Director, Digital Strategy & Chief Information Officer
Email: stillrogers@tpl.ca
Phone: 416-393-7104
Office of the Chief Information Officer
Vacant
Manager, Digital Strategy & Excellence
Frank Kim
Manager, IT Security & Enterprise Technology
Email: fkim@tpl.ca
Digital Experiences
Michael Tutton
Manager, Digital Experiences
Email: mtutton@tpl.ca
Phone: 416-395-5530
Cheryl Fraser
Manager, Digital Experiences Products
Email: cfraser@tpl.ca
John Romano
Manager, Digital Experiences Technologies
Email: jromano@tpl.ca
Enterprise Applications Team
Liana Mandel
Manager, Enterprise Applications
Email: LMandel@tpl.ca
Phone: 416-395-0756
Arlyn Altilia
Manager, Corporate Application
Email: aaltilia@tpl.ca
Sanja Maznic
Manager, Library Application
Email: smaznic@tpl.ca
Enterprise Technology Team
Vacant
Manager, Enterprise Technology
Alex Schifitto
Manager, IT Infrastructure
Email: aschifitto@tpl.ca
Vacant
Manager, Service Desk & Device Management
Policy, Planning & Performance Management
Leads TPL's strategic planning, policy, research, evaluation, stakeholder management, data & analytics, performance management and reporting. We also provide leadership and direction to the organization on enterprise level risk management, privacy, records management and Board governance.
Shawn Mitchell
Director, Policy, Planning & Performance Management
Email: smitchell@tpl.ca
Phone: 416-395-5602
Joseph Lalonde
Manager, Data & Analytics
Email: jlalonde@tpl.ca
Phone: 416-393-5907
Natalie Comeau
Manager, Privacy, Risk & Governance
Email: ncomeau@tpl.ca
Phone: 416-395-5604
Laural Raine
Strategic Planning Manager
Email: lraine@tpl.ca
Phone: 416-395-5551
Mabel Ho
Manager, Strategy Development & Implementation
Email: mabelho@tpl.ca
Service Development & Innovation
Responsible for leading development and planning of public services and programs for all audiences and age groups to be delivered through TPL's online and in-branch networks and through working with community partners.
Pam Ryan
Director, Service Development & Innovation
Email: pryan@tpl.ca
Phone: 416-393-7133
Adult Services
Aly Velji
Manager, Adult Services
Email: avelji@tpl.ca
Phone: 416-393-7220
Justine Gerroir
Manager, Adult Programs
Email: jgerroir@tpl.ca
Phone: 416-393-7785
Amanda French
Manager, Social Development
Email: afrench@tpl.ca
Phone: 416-395-5502
Children's Services
Vicky Tourkolias
Manager, Children's Services
Email: vtourkolias@tpl.ca
Phone: 416-393-7780
Leah Fiore
Manager, Children's Programs
Email: lfiore@tpl.ca
Phone: 437-551-4826
Innovation, Learning & Service Planning
Alex Carruthers
Manager, Innovation, Learning, & Service Planning
Email: acarruthers@tpl.ca
Phone: 416-393-7012
Ab Velasco
Manager, Innovation
Email: avelasco@tpl.ca
Phone: 416-393-5903
Nan Davies
Manager, Learning & Community Engagement
Email: ndavies@tpl.ca
Phone: 416-393-7039
Special Collections
Allison Lennox
Manager, Service Development – Special Collections
Email: alennox@tpl.ca
Phone: 416-395-5487
Craig Todd-Langille
Library Service Manager
Email: ctodd-langille@tpl.ca
Phone: 416-396-3811
Rosa Pinto
Manager, Rare Books & Archives
Email: rpinto@tpl.ca
Phone: 416-393-7180
Vacant
Manager, Digitization Services
TD Summer Reading Club
Jessica Roy
Manager, TD Summer Reading Club
Email: jessicaroy@tpl.ca
Phone: 416-393-7519
Venue & Community Space Rentals
Beth Kawecki
Manager, Service Development - Venue & Community Space Rentals
Email: bkawecki@tpl.ca
Phone: 416-393-7010
Kelli MacKinnon
Manager, Sales & Operations
Email: kmackinnon@tpl.ca
Phone: 416-393-7232
Youth Services
Lisa Heggum
Manager, Youth Services
Email: lheggum@tpl.ca
Phone: 416-393-7037
Enterprise Projects and Facilities Management
Responsible for annual business planning, the execution of strategic enterprise and facilities projects, and change management. Manages the state of good repair plans and maintenance of all Toronto Public Library branches and buildings.
Alyssa van Graft
Director, Enterprise Projects and Facilities Management
Email: avangraft@tpl.ca
Phone: 416-395-5541
Debbie Melo (Gotsis)
Manager, Facilities Contracts
Email: dgotsis@tpl.ca
Phone: 416-395-5562
Enterprise Management Office
Nicole Habib
Manager, Enterprise Project Management Office
Email: nhabib@tpl.ca
Phone: 416-395-0882
Ingrid Harris
Manager, Change Management
Email: iharris@tpl.ca
Facilities Management
Gail Rankin
Senior Manager, Facilities Projects
Email: grankin@tpl.ca
Phone: 416-395-5881
Len Smith
Manager, Facilities Operations (South/West Region)
Email: lensmith@tpl.ca
Phone: 416-393-5873
Milton Safos
Manager, Project Portfolio Management
Email: msafos@tpl.ca
Patrick Boyd
Manager, Facilities Operations
Email: pboyd@tpl.ca
Wayne Aitchison
Manager, Facilities Operations (North/East Region Region)
Email: waitchison@tpl.ca
Phone: 416-395-0845
Steven Rivera
Manager, Public Safety
Email: srivera@tpl.ca
Phone: 416-395-5577
Shirley Lee
Manager, Facilities Capital Project
Email: shirleylee@tpl.ca
City Librarian's Office
Vickery Bowles
City Librarian
Email: citylibrarian@tpl.ca
Phone: 416-393-7032
Address: 789 Yonge Street, Toronto, M4W 2G8
Philippa Williamson
Library Board Officer
Email: pwilliamson@tpl.ca
Phone: 416-393-7215
Toronto Public Library Foundation
The TPL Foundation is a registered charity that raises funds to support the exemplary collections, groundbreaking programs and services, and the innovative community spaces at the world's busiest public library system.
William Scott
CEO, Toronto Public Library Foundation
Email: wscott@tpl.ca
Phone: 416-393-7134