Application for Persons with Disabilities Status
Do you have difficulty returning and picking up library materials on time due to a disability? You can apply to change your library card to Persons with Disabilities Status by filling out this form.
If you identify as a person with a disability or a person who is Deaf, and require this form in an alternate accessible format or require assistance to complete this form, please contact Accessibility Services: accessibleservices@tpl.ca or 416-393-7099.
This form is also available as a
Eligibility
Persons with Disabilities Status is for people with disabilities who cannot return library materials on time or pick up holds on time because of a disability, as defined in the Accessibility for Ontarians with Disabilities Act (AODA, 2005).
A valid full-service Toronto Public Library card is required. To get a library card, visit Your Library Card for more information or ask branch staff. Staff can then apply Persons with Disability Status to your account.
About Persons with Disabilities Status
Persons with Disabilities Status are exempt from:
- fines for holds not picked up
- being referred to a collection agency for long overdue items or charges.
Standard loan periods, borrowing limits, and suspension thresholds apply.
Please note you are responsible for:
- returning library materials
- receiving overdue notifications
- receiving billing notices for lost items
- renewing your card every year
- paying the replacement cost for lost or damaged materials
- informing the Library of any change to your disability status.
Persons with Disabilities Status Application Form
Customer Information
Library staff will process your application and confirm your status within two business days.
Collection Notice: The Personal information on this form is collected under the authority of the Public Libraries Act, sections 20(a) and (d) and the Municipal Freedom of Information and Protection of Privacy Act. This information will only be used for the proper administration of the library and the provision of library services and programs by Toronto Public Library. Questions related to the collection of this personal information should be directed to: Manager, Adult Services, accessibleservices@tpl.ca; 416-393-7009.